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                   Business People Weekly


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(c)TFB Publishing Vol I Issue 13 March 29, 1999

In This Issue:

1) Business Tips: Auto Responders

2) Classifieds:

3) Feature Article: Trends to Watch: One on One Marketing
                             With EMail

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Business People Weekly is a FREE publication by TFB
Publishing and is sent only to those who have requested it,
or someone else subscribed you. You are subscribed as
[]. If you feel this is incorrect or you someone else has
subscribed you and you want to be removed from our
subscriber's list, please send us an email with "REMOVE"
in the subject line. You will be immediately removed. Or
you can click on this link.
mailto:bpwr@bizjunction.com?Subject=REMOVE

                            NOTICE

Our subscriber list is not made available to other
companies. We value our subscribers and respect their
privacy. Thank You and Have a GREAT day!

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Pass along a copy of Business People Weekly to a friend or
colleague whom you think it might interest. If this was sent
to you and you would like to subscribe then
mailto:bpw@bizjunction.com?Subject=Subscribe-NL   or visit our
web site http://www.bizjunction.com

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Welcome to the many new subscribers. We are glad to have you
with us. Please be sure to download your free copy of the
E-Book "Super Tips On Internet Marketing". You may download
at http://www.bizjunction.com/BOOK1.EXE

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                              Tips

"Destiny is not a matter of chance, it is a matter of
choice; it is not a thing to be waited for, it is a thing to
be achieved." (William Jennings Bryan)

***********************************

This has been a busy week. Have done some general cleaning
of the web site and added a few things. One of the main
additions is the Archive now installed for Business People
Weekly. All issues for BPW starting January are listed at
http://bizjunction.com/bpwlist.htm

************************************

The Happy99.exe worm virus is still very much active. It has
accompanied no less than eight emails sent to me in the last
week. I have been fortunate and so far avoided becoming
infected. I can't say that for eight unfortunate folks who
sent the mail. You can check your machine to see if it is
infected by choosing "Start" then "Find", then File or
Folders. Type in Wsock32.DLL in the "Named" Box then type
"ska.dll" in the "Containing Text" Box (leave off quotes).
The "Look In" box" should be whatever drive windows is on
(normally c). Click "Find Now". If no files are found, then
you aren't infected.

An ounce of prevention is worth a pound of cure. I
certainly would not have wanted to clean my files once, let
alone, eight times. In fact, three new subscribers to this
newsletter (I'm quite sure unknowingly) sent the virus when
they subscribed. I check my files, and recommend you do
also, very regularly. A good anitvirus program is a must. I
have checked several and found one that has a great update
system as well as a 24hr - 365day hotline service that is
available to you after registration. It's Panda Antivirus
Platinum Software and is the program that has prevented my
machine from being infected. You can download a FREE copy
of the Panda shareware at
http://bizjunction.com/download/platbizj

Here's another one that is starting to make rounds

WATCH OUT FOR MELISSA VIRUS A rapidly spreading computer
virus called Melissa, enclosed in an e-mail message with a
subject line such as "Important Message From ... [the name
of someone you probably know]," is being circulated on the
Internet. Attached to the message is 40K Microsoft Word
document named "list.doc." A computer affected by the virus
generates 50 copies of the message and attachment and
distributes them to persons found on the user's address
book. To avoid the virus, simply DO NOT open the attachment
that accompanies the e-mail. A fix for dealing with the
virus can be obtained at http://www.sendmail.com.   (New York
Times 28 Mar 99) All the more reason to obtain your free
shareware today

http://bizjunction.com/download/platbizj

***********************************

I hope all the newsletters were delivered OK last week. I
have been having some trouble with my server and email
software. Miss Eudora can be a little cantankerous at
times. I've also been investigating a couple of new
softwares to handle it and am giving one a try this week.

I've been involved in some discussion with other publishers
about the use of auto responders, specifically the type that
send multiple replies. I really would like very much to have
your input with this to know what you think about the
followup messages after you have inquired about a product.
Are you offended by them? Do they supply you with useful
additional information? Or, are you simply put off by them?
You input on this would really be appreciated. The auto
responder, when used properly can be extremely useful tool
for internet marketing. It has also been said that the
customer needs to see your message about 7 times for them to
respond to your offer. Do you feel this is overkill?

One publisher asked his subscribers their opinion and got
the response that they didn't want all the mailings, but,
could see the a usefulness in utilizing the responders
that send out "X" number of mailings.

I would suggest that careful consideration go into the
content of an auto responder and the content of each follow
up reply. I believe the message should remain focused on
the positive benefits your product or service will supply
the customer as opposed to any possible negative impact for
failure to purchase the product or service.

The autoresponder is a excellent tool for passing along
requested information. The question is, at what point if
any, does it become a pest? Your thoughts on this subject
will be appreciated. I will pass along the results.

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                            Feature    Article       

Trends to Watch: One-to-One Marketing with E-mail

The ultimate goal of one-to-one marketing is to match the
right customer with the right products and services by
identifying everything you know about your customer and
integrating it into your marketing plan.

A one-to-one marketing relationship is an ongoing learning
relationship between you and your customers. Each
interaction with your customers is an opportunity to learn
more about them so that you can customize your products and
services to exactly what they want.

Why is there such a tremendous interest in one-to-one
marketing with e-mail? If you consider for a moment that
marketing is often defined as a numbers game, a quick glance
at the results of recent research about Internet usage
provides an enlightening answer to that question. According
to the latest research,

=> 95% of Internet users have e-mail.
=> 30 million people use e-mail every day.
=> billions of dollars will be spent in online sales this
year.

Everybody wants a piece of that pie!

The most often cited advantage of e-mail over traditional
direct mail is the elimination of print and postage costs.
With the appropriate data in your marketing database, you
can easily customize e-mail messages. When you give
recipients the option to link directly to your offer, you
can also test and track your responses to e-mail much
quicker and easier than with traditional direct mail.

With e-mail, one-to-one marketing focuses on the mode of
delivery. However, if you want to implement a successful
e-mail marketing campaign, you still need to follow these
basic marketing fundamentals.

1. You need to know what you want to accomplish with your
e-mail campaign.

2. You need a customer or prospect database.

3. You need strong sales copy.

How to Develop Your "Opt-In" Marketing Database

Provide something of value and offer it for free on your Web
site. Ask for an e-mail address so that you can send the
valuable item to the requestor. Publishing an e-mail
newsletter is a popular way to both provide something of
value and allow you to capture e-mail addresses on an
"opt-in" basis. Publishing a regularly scheduled e-mail
newsletter gives you a mechanism for creating a mutually
beneficial relationship with your readers over time.

Successful Guidelines for Sending Your E-mail Offers.

=> Maintain a quality list by managing your list. Be sure to
process "remove" and "add" requests on a timely basis.

=> Personalize your messages. Collect enough information so
that you can address your messages using the recipient's
first name.

=> Include several links in your e-mail offers. Send your
subscribers to different parts of your Web site with
different offers.

=> Provide instructions for an easy way to opt out at any
time. Include opt out instructions in every e-mail
message. You must always be aware that while your
subscribers have given you their permission to send them
messages, they also have the right to rescind that
permission at any time. Give consumers control of their
e-mail.

=> Establish a schedule for mailings and stick to it. A
consistent schedule will build continuous and steady
traffic to your site.

=> Be ready to handle the expected response rate.

By following these guidelines, you can create your own
successful One-to-One Marketing Program for your Web Site.
Use these methods to develop your own loyal customer base by
continuing to identify what your customers want and then
developing your products and services to fulfill those
needs.
####
Larry Dotson, Owner Of L.D. Publishing, is the author of the
Free E-book "250 Internet Marketing And Advertising Secrets
Revealed" Visit his website to get your FREE E-BOOK:
http://www.ldpublishing.com

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